@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-outline-style:solid;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial;--tw-backdrop-blur:initial;--tw-backdrop-brightness:initial;--tw-backdrop-contrast:initial;--tw-backdrop-grayscale:initial;--tw-backdrop-hue-rotate:initial;--tw-backdrop-invert:initial;--tw-backdrop-opacity:initial;--tw-backdrop-saturate:initial;--tw-backdrop-sepia:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--text-sm:.875rem;--text-sm--line-height:calc(1.25 / .875);--radius-sm:.25rem;--radius-md:.375rem;--radius-lg:.5rem;--radius-xl:.75rem;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.absolute{position:absolute}.relative{position:relative}.start{inset-inline-start:var(--spacing)}.container{width:100%}@media (min-width:40rem){.container{max-width:40rem}}@media (min-width:48rem){.container{max-width:48rem}}@media (min-width:64rem){.container{max-width:64rem}}@media (min-width:80rem){.container{max-width:80rem}}@media (min-width:96rem){.container{max-width:96rem}}.block{display:block}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline{display:inline}.w-full{width:100%}.flex-shrink{flex-shrink:1}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.resize{resize:both}.truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.border{border-style:var(--tw-border-style);border-width:1px}.text-sm{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}.break-all{word-break:break-all}.uppercase{text-transform:uppercase}.outline{outline-style:var(--tw-outline-style);outline-width:1px}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.backdrop-filter{-webkit-backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}}:root{--color-bg:#0a0e1a;--color-surface:#111827;--color-surface-2:#1a2236;--color-border:#1e2d45;--color-border-light:#2a3a55;--color-text:#e8edf5;--color-text-muted:#6b7fa3;--color-text-dim:#3d5070;--color-brand:#3b82f6;--color-brand-dark:#1d4ed8;--color-brand-glow:#3b82f626;--color-success:#10b981;--color-warning:#f59e0b;--color-danger:#ef4444;--color-info:#6366f1;--radius-sm:6px;--radius-md:10px;--radius-lg:16px;--radius-xl:24px}*{box-sizing:border-box;margin:0;padding:0}html,body{background-color:var(--color-bg);color:var(--color-text);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-family:Inter,system-ui,sans-serif}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:var(--color-surface)}::-webkit-scrollbar-thumb{background:var(--color-border-light);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--color-text-dim)}.app-shell{min-height:100vh;display:flex}.sidebar{background:var(--color-surface);border-right:1px solid var(--color-border);z-index:40;flex-direction:column;flex-shrink:0;width:240px;height:100vh;padding:0;display:flex;position:fixed;top:0;left:0}.sidebar-logo{border-bottom:1px solid var(--color-border);align-items:center;gap:10px;padding:20px 20px 16px;display:flex}.sidebar-logo-icon{background:linear-gradient(135deg, var(--color-brand), #6366f1);border-radius:var(--radius-sm);color:#fff;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;font-weight:800;display:flex}.sidebar-logo-text{color:var(--color-text);font-size:15px;font-weight:700;line-height:1.2}.sidebar-logo-sub{color:var(--color-text-muted);letter-spacing:.05em;text-transform:uppercase;font-size:10px;font-weight:400}.sidebar-nav{flex:1;padding:12px 10px;overflow-y:auto}.sidebar-section{margin-bottom:20px}.sidebar-section-title{color:var(--color-text-dim);text-transform:uppercase;letter-spacing:.08em;margin-bottom:6px;padding:0 10px;font-size:10px;font-weight:600}.sidebar-link{border-radius:var(--radius-sm);color:var(--color-text-muted);cursor:pointer;align-items:center;gap:10px;padding:8px 10px;font-size:13.5px;font-weight:500;text-decoration:none;transition:all .15s;display:flex}.sidebar-link:hover{background:var(--color-surface-2);color:var(--color-text)}.sidebar-link.active{background:var(--color-brand-glow);color:var(--color-brand);border:1px solid #3b82f633}.sidebar-link .icon{flex-shrink:0;width:16px;height:16px}.sidebar-badge{background:var(--color-brand);color:#fff;text-align:center;border-radius:20px;min-width:18px;margin-left:auto;padding:1px 6px;font-size:10px;font-weight:700}.main-content{flex-direction:column;flex:1;min-height:100vh;margin-left:240px;display:flex}.topbar{border-bottom:1px solid var(--color-border);background:var(--color-surface);z-index:30;align-items:center;gap:16px;height:57px;padding:0 24px;display:flex;position:sticky;top:0}.topbar-title{color:var(--color-text);flex:1;font-size:15px;font-weight:600}.page-content{flex:1;padding:24px}.card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:20px}.card-header{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.card-title{color:var(--color-text);font-size:14px;font-weight:600}.card-subtitle{color:var(--color-text-muted);margin-top:2px;font-size:12px}.stat-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:16px;margin-bottom:24px;display:grid}.stat-card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:20px;transition:border-color .2s;position:relative;overflow:hidden}.stat-card:hover{border-color:var(--color-border-light)}.stat-card:before{content:"";background:var(--accent,var(--color-brand));opacity:.6;height:2px;position:absolute;top:0;left:0;right:0}.stat-label{text-transform:uppercase;letter-spacing:.06em;color:var(--color-text-muted);margin-bottom:8px;font-size:11px;font-weight:600}.stat-value{color:var(--color-text);margin-bottom:6px;font-size:32px;font-weight:800;line-height:1}.stat-change{color:var(--color-text-muted);font-size:12px}.tickets-table{border-collapse:collapse;width:100%}.tickets-table th{text-transform:uppercase;letter-spacing:.06em;color:var(--color-text-muted);text-align:left;border-bottom:1px solid var(--color-border);white-space:nowrap;padding:10px 16px;font-size:11px;font-weight:600}.tickets-table td{border-bottom:1px solid var(--color-border);color:var(--color-text);vertical-align:middle;padding:13px 16px;font-size:13.5px}.tickets-table tr:hover td{background:var(--color-surface-2)}.tickets-table tr:last-child td{border-bottom:none}.protocol-code{color:var(--color-brand);background:var(--color-brand-glow);white-space:nowrap;border-radius:4px;padding:2px 8px;font-family:Courier New,monospace;font-size:12px;font-weight:600}.badge{white-space:nowrap;border-radius:20px;align-items:center;gap:5px;padding:3px 10px;font-size:11px;font-weight:600;display:inline-flex}.badge:before{content:"";opacity:.8;background:currentColor;border-radius:50%;width:5px;height:5px}.badge-novo{color:#818cf8;background:#6366f11f;border:1px solid #6366f133}.badge-atendimento{color:#60a5fa;background:#3b82f61f;border:1px solid #3b82f633}.badge-aguardando{color:#fbbf24;background:#f59e0b1f;border:1px solid #f59e0b33}.badge-resolvido{color:#34d399;background:#10b9811f;border:1px solid #10b98133}.badge-fechado{color:var(--color-text-muted);border:1px solid var(--color-border);background:#6b7fa31a}.btn{border-radius:var(--radius-sm);cursor:pointer;white-space:nowrap;border:none;align-items:center;gap:6px;padding:8px 16px;font-size:13px;font-weight:600;text-decoration:none;transition:all .15s;display:inline-flex}.btn-primary{background:var(--color-brand);color:#fff}.btn-primary:hover{background:#2563eb;transform:translateY(-1px);box-shadow:0 4px 12px #3b82f659}.btn-secondary{background:var(--color-surface-2);color:var(--color-text);border:1px solid var(--color-border-light)}.btn-secondary:hover{background:var(--color-border-light)}.btn-danger{color:#f87171;background:#ef44441a;border:1px solid #ef444433}.btn-danger:hover{background:#ef444433}.btn-sm{padding:5px 12px;font-size:12px}.btn-icon{justify-content:center;width:32px;height:32px;padding:7px}.form-group{flex-direction:column;gap:6px;margin-bottom:16px;display:flex}.form-label{color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.05em;font-size:12px;font-weight:600}.form-input,.form-select,.form-textarea{background:var(--color-surface-2);border:1px solid var(--color-border-light);border-radius:var(--radius-sm);color:var(--color-text);outline:none;width:100%;padding:10px 14px;font-family:inherit;font-size:14px;transition:border-color .15s}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--color-brand);box-shadow:0 0 0 3px var(--color-brand-glow)}.form-input::placeholder,.form-textarea::placeholder{color:var(--color-text-dim)}.form-select{cursor:pointer;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236b7fa3' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-position:right 12px center;background-repeat:no-repeat;padding-right:36px}.form-textarea{resize:vertical;min-height:100px}.filters-bar{flex-wrap:wrap;align-items:center;gap:10px;padding:16px 0;display:flex}.search-input{background:var(--color-surface-2);border:1px solid var(--color-border-light);border-radius:var(--radius-sm);align-items:center;gap:8px;min-width:240px;padding:8px 12px;display:flex}.search-input input{color:var(--color-text);background:0 0;border:none;outline:none;width:100%;font-family:inherit;font-size:13.5px}.search-input input::placeholder{color:var(--color-text-dim)}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:100;background:#0009;justify-content:center;align-items:center;padding:20px;animation:.15s fadeIn;display:flex;position:fixed;inset:0}.modal{background:var(--color-surface);border:1px solid var(--color-border-light);border-radius:var(--radius-xl);width:100%;max-width:520px;padding:28px;animation:.2s slideUp}.modal-header{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.modal-title{color:var(--color-text);font-size:17px;font-weight:700}.timeline{flex-direction:column;gap:0;display:flex}.timeline-item{gap:14px;padding-bottom:20px;display:flex;position:relative}.timeline-item:last-child{padding-bottom:0}.timeline-item:not(:last-child):before{content:"";background:var(--color-border);width:1px;position:absolute;top:32px;bottom:0;left:15px}.timeline-dot{flexshrink:0;z-index:1;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:13px;display:flex;position:relative}.timeline-content{background:var(--color-surface-2);border:1px solid var(--color-border);border-radius:var(--radius-md);flex:1;padding:12px 14px}.timeline-meta{justify-content:space-between;align-items:center;margin-bottom:4px;display:flex}.timeline-author{color:var(--color-brand);font-size:12px;font-weight:600}.timeline-time{color:var(--color-text-dim);font-size:11px}.timeline-message{color:var(--color-text);font-size:13.5px;line-height:1.5}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:60px 20px;display:flex}.empty-state-icon{background:var(--color-surface-2);border-radius:var(--radius-lg);width:56px;height:56px;color:var(--color-text-dim);justify-content:center;align-items:center;margin-bottom:16px;display:flex}.empty-state-title{color:var(--color-text);margin-bottom:6px;font-size:15px;font-weight:600}.empty-state-text{color:var(--color-text-muted);margin-bottom:20px;font-size:13px}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes pulse-dot{0%,to{opacity:1}50%{opacity:.4}}.loading-spinner{border:2px solid var(--color-border);border-top-color:var(--color-brand);border-radius:50%;width:20px;height:20px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.flex{display:flex}.flex-col{flex-direction:column}.items-center{align-items:center}.justify-between{justify-content:space-between}.gap-2{gap:8px}.gap-3{gap:12px}.gap-4{gap:16px}.mt-1{margin-top:4px}.mt-2{margin-top:8px}.mb-4{margin-bottom:16px}.mb-6{margin-bottom:24px}.text-muted{color:var(--color-text-muted)}.text-sm{font-size:13px}.text-xs{font-size:11px}.font-bold{font-weight:700}.w-full{width:100%}.truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}
